Customer Service
Welcome to the FLYING Magazine customer service center. We hope that you love our magazine, but sometimes as with all subscriptions, there can be errors. We want to be able to fix that for you as quickly and easily as possible! Start off by reading our FAQ section below, which might be able to help answer your questions. If that doesn't answer your question, then we can dig a little deeper on your individual issue.
You account
You can check your account status, change your address, pay your bill, and update your credit card using this form .
Where is my magazine?
FLYING Magazine is published monthly, but Magazines are at the mercy of the USPS, so there can be delays in the process. If you feel there is an error with your account, feel free to contact us at customerservice@flying.media and include your account number and address associated with your account.
Can I change my address?
Yes, you can easily change your address. Please use this form.
I gave a gift, when will they receive their magazine?
Your gift will be delivered to the gift receiver's address you listed between 6-12 weeks after the gift was purchased. The gift receiver will also get access to digital content via the email you provided for the receiver. If they have any issues, feel free to reach out to customerservice@flying.media
I want to subscribe to FLYING Magazine. Where can I do that?
You can easily do that here.
I want to renew my subscription
If you would like to renew your subscription, email customerservice@flying.media to ensure you continue to receive the magazine!